What not to do when you’re on the phone with customers

20 Mar

whatnottodo_phone_fixedCustomer service doesn’t bring to mind the best of experiences. Perhaps you can identify with endless waiting, holds, transfers and reps who take forever to understand your situation. With RingbyName, a cloud based platform, you can get a phone system that features a virtual receptionist that greets callers and directs them to the right person at your firm. Ms./Mr. Virtual never takes a minute off and costs you nothing for salary or benefits.

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