The True Cost of Poor Customer Service

1 May

thecostofpoor

There is no better way to boost your business than making sure your customer’s experience is better than the competition. According to a customer experience impact report, if you provide a great customer experience, will be more likely to tell others. Don’t roll over in shock, but the truth is many people still prefer communicating by phone versus email and text. So give your customers what they want: interaction with you and your people.

Connect with them in the newest and coolest way possible: VoIP calling. Calling over the Internet is the most reliable way to make calls as well as the most efficient, because you don’t have to count your minutes. RingByName lines receive unlimited calling through the United States and Canada. Transfer calls between team members across the office or across the world while spending absolutely no minutes.

3 Responses to “The True Cost of Poor Customer Service”

Trackbacks/Pingbacks

  1. Retail Isn't Going Anywhere - Mobile Market Research for Brick & Mortar Shops | Instant.ly - May 1, 2013

    […] incentives to take action immediately such as a discount or a bonus. In the case of showrooming, poor customer service comes at a high cost! By overcoming a showrooming experience, you’re far more likely to become a […]

  2. The Call Center of the Future | Very Bad Business Bureau - May 27, 2013

    […] of your customer service you will lose key customers to your competitors. As we’ve found out before, customers are actually willing to pay more for better service and a superior […]

  3. The Future of Call Centers - Very Bad Business Bureau - May 28, 2013

    […] of your customer service you will lose key customers to your competitors. As we’ve found out before, customers are actually willing to pay more for better service and a superior […]

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