Lesson #4: It Helps To Know Who’s Calling

28 Mar

Do you still think you can get away with not having caller ID?

Well, you can’t. Knowing who’s calling is essential to making your customer service as effective as possible. In fact, now you can greet your customer by name every time they call. And while hiring Miss Cleo to do it may seem like the most practical solution, you don’t need ESP, voodoo, or even an elaborate version of “The Name Game” to make it happen. All you need is RingByName.

RingByName is a cloud-based phone service with limitless possibilities. It greets your contacts by name, it allows you to group your callers, it remembers the last associate your customer talked to (though unfortunately it does not slice, dice, or make julienne fries). If you really want to know your customers, sans mystical seer, there’s only one solution.

2 Responses to “Lesson #4: It Helps To Know Who’s Calling”

Trackbacks/Pingbacks

  1. Lesson #19: Believe In Internet Phone Service | Very Bad Business Bureau - May 28, 2013

    […] Okay, maybe chainsaw wielding maniacs and midget zombies are scarier, but if your business phone goes out it can be a huge inconvenience (if you’re lucky) or a major setback (if you have zombie luck). There are tons of better options than the traditional phone companies – services that offer a whole bunch of extras plus incredible reliability for prices that will reduce costs. Change plans and you can even greet your chainsaw wielding maniacs by name. […]

  2. Lesson #19: Believe In Internet Phone Service - Very Bad Business Bureau - May 28, 2013

    […] Okay, maybe chainsaw wielding maniacs and midget zombies are scarier, but if your business phone goes out it can be a huge inconvenience (if you’re lucky) or a major setback (if you have zombie luck). There are tons of better options than the traditional phone companies – services that offer a whole bunch of extras plus incredible reliability for prices that will reduce costs. Change plans and you can even greet your chainsaw wielding maniacs by name. […]

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